Terms & Conditions
1. Who We Are
LOCUPLACE ("the Service", "the Platform") is a healthcare shift-staffing marketplace operated by Locust Harvest (Pty) Ltd ("we", "us", "the Company"), connecting nurses and nurse aides with healthcare facilities for shift work.
2. The Service
LOCUPLACE places nurses and nurse aides into shift and placement opportunities with healthcare facilities, and helps identify gaps or unmet demand for their services. Facilities post shifts; nurses/nurse aides browse and accept them based on location, availability, and qualifications. GPS check-in/out confirms shift attendance. We may change, suspend, or discontinue any part of the Service.
3. Subscription & Billing (Nurses & Nurse Aides)
- Price: R199/month, billed to the nurse or nurse aide via PayFast for placement access (being matched with and placed into shift opportunities).
- Facilities are not charged a subscription to use LOCUPLACE.
- Auto-renews monthly unless cancelled; advance notice before fixed-term renewal, per the Consumer Protection Act. Cancel anytime, effective end of current billing period. 5-business-day cooling-off for marketing-channel signups. No fixed term exceeds 24 months without your explicit agreement for your own financial benefit.
4. Nurse & Nurse Aide Verification
We require a SANC registration number at signup and verify it against the SANC eRegister at onboarding. We do not continuously monitor registration status after initial verification. It's the facility's responsibility to independently confirm a nurse's current registration and scope of practice before engaging them for a shift, particularly for shifts booked a meaningful time after initial verification.
5. Marketplace Role, Not Employer
LOCUPLACE is a placement marketplace connecting facilities and independent nurses/nurse aides; it does not itself employ, pay, or handle payment for any nurse or nurse aide. Locust Harvest is not the employer of any nurse or nurse aide, is not a party to the shift agreement, and is not liable for the standard of care provided, workplace incidents, or payment disputes arising from a placement.
6. Payment for Shifts — LOCUPLACE Is Not a Party
LOCUPLACE does not pay anyone for shift work and is not involved in payment for the work itself. In the typical arrangement, a registered contractor or staffing entity holds the placement agreement with the facility/hospital and is paid by the facility for the nurse's or aide's work; that contractor then pays the nurse or aide directly. LOCUPLACE's role is limited to placement — matching nurses/aides to opportunities and identifying gaps or demand for their services — and its only billing relationship is the nurse's or aide's own monthly placement subscription (§3). Payment terms, timing, and any dispute over payment for shift work are a matter between the nurse/aide and the relevant contractor or facility, not something LOCUPLACE facilitates, holds funds for, or guarantees.
7. GPS Check-In/Out
Shift attendance is confirmed via GPS location at check-in/out, using your device's browser geolocation. This location data is used solely to confirm shift attendance and isn't used for any other tracking purpose.
8. Your Account
You're responsible for your credentials, account activity, and the accuracy of your qualifications/registration information.
9. Acceptable Use
No unlawful use, misrepresentation of qualifications/registration, or interference with the Platform.
10. Limitation of Liability
Not liable for indirect, incidental, or consequential damages, for the standard of care provided by a nurse, for workplace incidents, or for payment disputes between a nurse/aide and the facility or contractor paying them (see §6).
11. Termination
We may suspend/terminate accounts for breach, failed/lapsed verification, or unlawful use.
12. Governing Law
These Terms are governed by the laws of the Republic of South Africa; disputes fall under South African court jurisdiction.
Privacy Policy
Information We Collect
- Account & profile data — name, contact details, and (for nurses/aides) qualifications, certifications, and your SANC registration number.
- Verification data — your SANC registration number, checked against the SANC eRegister at onboarding.
- Location data — GPS coordinates captured at shift check-in and check-out, via your device's browser geolocation, used solely to confirm shift attendance.
- Payment data — your subscription payment is processed by PayFast, a licensed South African payment gateway; we don't store your card details.
- Shift & booking data — shifts posted, accepted, and completed, and the facilities/nurses involved.
How We Use It
- To match nurses/aides with shift opportunities and verify eligibility to work.
- To confirm shift attendance via GPS check-in/out.
- To process your subscription payment via PayFast.
- To share with a facility only what's needed for a booking decision (e.g. your qualifications and verification status) — never more than necessary.
Sensitive Data — Extra Care
Nurse profiles include qualifications, certifications, and SANC registration details, which POPIA treats as requiring extra care given their connection to professional and health-sector information. We use this data only to facilitate matching and verification, retain it only as long as needed for that purpose, and share it with facilities only to the extent needed for a booking decision.
Third Parties
We share data with: PayFast (payment processing); the South African Nursing Council's eRegister (registration verification — a lookup, not a data-sharing relationship); and the facility you're matched or booked with (limited to what's needed for that booking).
Your Rights (POPIA)
You have the right to: be notified of what we collect and why; access your own information; request correction or deletion; object to processing; opt out of direct marketing; protection from decisions based solely on automated processing; and the right to complain to the Information Regulator or pursue civil action. Our Information Officer: accounts@locustharvest.com.
Data Retention
We retain account, verification, and shift-history data for as long as your account is active, and for a reasonable period afterward to meet legal, accounting, and dispute-resolution needs. GPS check-in/out records are retained only as long as needed to confirm attendance for the relevant shift and any related dispute period.
Security
We apply reasonable technical and organisational safeguards to protect your information, including restricting access to verification and location data to what's needed for the purposes above.
Questions
LOCUPLACE: locuplace@locustharvest.com · Support: support@locustharvest.com · Billing: accounts@locustharvest.com